When someone has moderate hearing loss they will hear relatively well if you are talking to them face to face in a quiet environment. They will not hear well if you are walking away from them, in a different room, or if noise is present. People with hearing loss may be unaware of the extent of it: that’s where loved ones come in. Family members who have grown frustrated with them not being able to hear are the ones to prompt them to get a hearing test. Encourage them to have their hearing tested, you will be doing them and yourself a big favour in the long run.