People with moderate hearing loss will hear relatively well if you talk to them face-to-face in a quiet environment. They will not hear well if you walk away from them, in a different room, or if there is noise. People with hearing loss may be unaware of the extent of it: that’s where loved ones come in. Family members who have grown frustrated with their inability to hear are the ones to prompt them to get a hearing test. Encourage them to have their hearing tested; you will be doing them and yourself a big favour in the long run.